Policies
Refunds & Reprints
Every order is printed just for you. Here's how we handle refunds and reprints.
Custom products
Custom-printed products are generally nonrefundable once production begins, subject to applicable law.
Customer-approved artwork
We can't offer refunds for errors in customer-approved artwork — including incorrect spelling, sizing or other mistakes in files or details you submitted — subject to applicable law. Please review your artwork carefully before approving it.
Our printing errors
If EZ2Print is responsible for a verified printing or production error, we'll provide a complimentary reprint.
How to report a problem
Please report printing errors within 7 calendar days of receiving your order, subject to applicable law. Include your order number, photographs of the issue and a short description. Call (516) 263-9776 or email Ez2print311@gmail.com, or use our contact page.
Nothing in this policy limits any rights you have under applicable law.